The A/R Specialist records payments to customer accounts and maintains A/R records within established Company guidelines. Summary of essential job functions - Inputs customer payments into Oracle system accurately and timely.
- Maintains customer accounts by working with both internal and external customers to determine any account disputes and apply all payments.
- Receives, researches and solves a variety of customer inquiries and disputes to include but not limited to, account payment applications, refunds, application of prepayments and working all unapplied cash.
- Works with bank automation to include but not limited to downloading the bank file and working all exceptions. Running an automation file several times daily to pickup files from cash entry and working all exceptions.
Apply credit card charges and determine any related issues. Additional individual and or team duties as assigned by the AR Manager or Supervisor. · Comprehend and resolve taxing issues including verifying tax exemption status with appropriate certificates on file. · Understand, investigate and resolve any invoicing issues including duplicate copies, electronic invoicing and consolidated billing. · Exercises care within work environment to prevent injuries. Support and follow all company safety policies and procedures Minimum requirements · High School degree required. · Associate’s degree in Accounting highly preferred. · Minimum 2 years experience in Accounts Receivable/Cash Application. · Experience working within an ERP, ideally Oracle system highly preferred. Knowledge/Skills required · Ability to adapt and succeed in a fast-paced, dynamic environment. · Strong accuracy and attention to detail. · Ability to work well within a team towards a common goal, while working efficiently as an individual contributor. · Strong time management skills; ability to prioritize and complete tasks by deadline. | 
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