Order/Data Entry Associate

School Specialty is the largest provider of supplemental educational products and equipment to the pre-kindergarten through twelfth grade education market in the United States and Canada. 

Through leading brands, School Specialty provides innovative and proprietary products, programs, and services that help educators engage and inspire students of all ages and abilities. Working in collaboration with educators, School Specialty reaches beyond the scope of textbooks to help teachers, guidance counselors, and school administrators ensure that every student reaches his or her full potential.

We are currently seeking an Order Entry Associate to join our team in Greenville Wisconsin.  

Responsibilities:

·         Receives and processes phone, fax, e-mail and/or mail orders.                           

·         Reviews and verifies phone, fax, e-mail and/or mail order accuracy.                 

·         Compiles and distributes orders.                                                                         

·         Verifies data and order information accuracy.                                                               

·         Monitors customer orders and follows through to completion accurately and within customer and Company timeframes.                                                                                  

·         Identifies special order instructions.                                                                    

·         Reviews discrepancies in data and reviews with appropriate Customer Care team member/Supervisor and provides necessary follow-up.                                         

Qualifications:

·         Minimum one year data entry and/or keyboarding experience (7,000 keystrokes per hour) with a high degree of accuracy

·         Ability to key large volumes of alpha/numeric data accurately and timely

·         Minimum one year proof reading experience.

·         Proficient in Microsoft Office products.

·        Excellent written, verbal and interpersonal communication skills.

·         Problem-solving skills and ability to resolve discrepancies.

·         Strong organization skills and the ability to manage multiple tasks.

Equal Opportunity Employer

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